AWS takes all possible measures to guarantee the quick and safe delivery of completed work, in respect of the deadlines specified in the CLIENT’s quotation. It is expressly stipulated that the stated delivery date is for reference only, except for when a date is formally agreed upon with the CLIENT.
In this last case, any delay due to a force majeure (accident, fire, partial or total transport or postal strike, computer malfunction, mobile network incident, etc.), unforeseen circumstances or an operational, technical or administrative impossibility cannot be considered as a late delivery and therefore does not engage the responsibility of AWS.
In any case, a delay does not justify the cancellation of an order as it cannot give rise to claims for compensation, no matter the cause, the delay length and the impact on the CLIENT.
The sending date of the delivery email or of the notification of the availability of the translated documents via an extranet, an FTP server, the Cloud or a document transfer software is deemed to be the delivery date.
AWS shall not in any case be held responsible for delays caused by technical or connection issues in the delivery of documents by email.
With regards to postal delivery, the delivery date is the date on which it arrives at the post office.
The choice of delivery method is left down to the CLIENT.
The documents are dispatched at the CLIENT’s risk.
Any other delivery method agreed upon between the parties is invoiced.